Legal Notice

Definitions

Customer: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal person, who visits the Site subject to these general terms and conditions.
Facilities and Services: https://www.pellet-asc.fr/en/ provides Clients with:

Content: All the elements that make up the information present on the Site, in particular texts – images – videos.

Customer information: Hereinafter referred to as "Information(s)", which correspond to all the personal data that may be held by https://www.pellet-asc.fr/en/ for account management, customer relationship management, and for analytics and statistical purposes.

User: Internet user connecting to the above-mentioned site.

Personal Information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (Article 4 of Law No. 78-17 of 6 January 1978).

The terms "personal data", "data subject", "processor" and "sensitive data" have the meanings defined by the General Data Protection Regulation (GDPR: No. 2016-679)

1. Presentation of the website.

Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website are informed https://www.pellet-asc.fr/en/ the identity of the various parties involved in its implementation and monitoring:

Owner : SAS PELLET ASC, SAS Share capital of 1 578 200€ VAT number: FR21390425197 – Zi de Chapotin - 240 rue des Frères Voisin - CS 270048 cedex - France 69967 Chaponnay
Publication manager : Livia Franzi – communication@pellet-asc.fr
The person responsible for publication is a natural person or a legal person.
Webmaster : WEB ADN – contact@web-adn.com
Hoster : ovh – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer : Franzi Livia – communication@pellet-asc.fr

2. General terms and conditions of use of the website and the services offered.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, transfer or exploit on its own behalf all or part of the elements or works of the Site.

Use of the Site https://www.pellet-asc.fr/en/ implies full and complete acceptance of the general terms and conditions of use described below. These terms of use may be modified or supplemented at any time, users of the site https://www.pellet-asc.fr/en/ are therefore invited to consult them on a regular basis.

This website is normally accessible to users at any time. However, an interruption due to technical maintenance may be decided by https://www.pellet-asc.fr/en/, which will then endeavour to communicate to users in advance the dates and times of the intervention. The website https://www.pellet-asc.fr/en/ is updated regularly by https://www.pellet-asc.fr/en/ responsible. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to read them.

3. Description of the services provided.

The website https://www.pellet-asc.fr/en/ is intended to provide information on all of the company's activities. https://www.pellet-asc.fr/en/ strives to provide on the Site https://www.pellet-asc.fr/en/ information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the updating, whether they are due to it or to the third party partners who provide it with this information.

All the information indicated on the website https://www.pellet-asc.fr/en/ are given for information purposes only, and are subject to change. In addition, the information on the https://www.pellet-asc.fr/en/ are not exhaustive. They are subject to changes that have been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held liable for material damage related to the use of the website. In addition, the user of the website undertakes to access the website using recent equipment, which does not contain viruses and with a latest-generation browser updated. https://www.pellet-asc.fr/en/ is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n° 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, improvement of its infrastructure, failure of its infrastructure or if the Services generate traffic deemed abnormal.

https://www.pellet-asc.fr/en/ and the host cannot be held liable in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment related in particular to network congestion preventing access to the server.

5. Intellectual Property and Counterfeiting.

https://www.pellet-asc.fr/en/ is the owner of the intellectual property rights and holds the rights of use on all elements accessible on the website, in particular texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, without the prior written authorization of: https://www.pellet-asc.fr/en/.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of Liability.

https://www.pellet-asc.fr/en/ acts as the publisher of the site. https://www.pellet-asc.fr/en/ is responsible for the quality and truthfulness of the Content it posts.

https://www.pellet-asc.fr/en/ cannot be held liable for any direct or indirect damage caused to the user's equipment when accessing the website https://www.pellet-asc.fr/en/, and resulting either from the use of hardware that does not meet the specifications set out in point 4, or from the occurrence of a bug or incompatibility.

https://www.pellet-asc.fr/en/ may not be held liable for indirect damage (such as for example a loss of market or loss of opportunity) resulting from the use of the site https://www.pellet-asc.fr/en/. Interactive spaces (possibility to ask questions in the contact area) are available to users. https://www.pellet-asc.fr/en/ reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If applicable, https://www.pellet-asc.fr/en/ also reserves the right to call into question the civil and/or criminal liability of the user, in particular in the event of a racist, insulting, defamatory, or pornographic message, regardless of the medium used (text, photograph, etc.).

7. Management of personal data.

The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 6 August 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected in the context of the creation of the User's personal account and browsing on the Site, the person responsible for the processing of Personal Data is: PELLET ASC, SAS. https://www.pellet-asc.fr/en/is represented by PELLAGO, its legal representative

As the data controller of the data it collects, https://www.pellet-asc.fr/en/ undertakes to comply with the framework of the legal provisions in force. In particular, it is the responsibility of the Client to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality. Whenever https://www.pellet-asc.fr/en/ processes Personal Data, https://www.pellet-asc.fr/en/ takes all reasonable steps to ensure the accuracy and relevance of Personal Data to the purposes for which https://www.pellet-asc.fr/en/ treats them.

7.2 Purpose of the data collected

https://www.pellet-asc.fr/en/ The following may process all or part of the data:

• to enable navigation on the Site and the management and traceability of the services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
• to prevent and fight against computer fraud (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed)
• to improve navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://www.pellet-asc.fr/en/ : email address
• To carry out communication campaigns (SMS, email): phone number, email address

https://www.pellet-asc.fr/en/ does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of https://www.pellet-asc.fr/en/ have the following rights:

• right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users' data right to block or erase Users' personal data (Article 17 of the GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or the collection, use, communication or storage of which is prohibited
• right to withdraw consent at any time (Article 13-2c GDPR)
• right to restriction of the processing of Users' data (Article 18 GDPR)
• right to object to the processing of Users' data (Article 21 GDPR)
• right to the portability of the data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
• right to determine the fate of Users' data after their death and to choose from whom https://www.pellet-asc.fr/en/ must communicate (or not) their data to a third party that they have previously designated

As soon as https://www.pellet-asc.fr/en/ is aware of the death of a User and in the absence of instructions from him/her, https://www.pellet-asc.fr/en/ undertakes to destroy its data, unless its retention is necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how https://www.pellet-asc.fr/en/ uses their Personal Data, requests to rectify them or objects to their processing, the User may contact https://www.pellet-asc.fr/en/ in writing to the following address:

PELLET ASC, SAS – DPO, Franzi Livia
Zi de Chapotin - 240 rue des Frères Voisin - CS 270048 cedex - France 69967 Chaponnay.

In this case, the User must indicate the Personal Data that he/she would like to see https://www.pellet-asc.fr/en/ corrects, updates or deletes, identifying themselves precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.pellet-asc.fr/en/ by law, in particular with regard to the conservation or archiving of documents. Finally, Users of https://www.pellet-asc.fr/en/ may lodge a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://www.pellet-asc.fr/en/ does not process, host or transfer the Information collected about its Customers to a country located outside the European Union or recognized as "inadequate" by the European Commission without first informing the customer. Even so, https://www.pellet-asc.fr/en/ remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).

https://www.pellet-asc.fr/en/ undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer Information is brought to the attention of https://www.pellet-asc.fr/en/, the latter must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore https://www.pellet-asc.fr/en/ does not collect any "sensitive data".

The User's Personal Data may be processed by subsidiaries of https://www.pellet-asc.fr/en/ and subcontractors (service providers), exclusively for the purpose of achieving the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes recalled above, the main persons likely to have access to the data of the Users of https://www.pellet-asc.fr/en/ are mainly our customer service agents.

8. Incident notification

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. As a result, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether they are at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and providing them with all necessary information to help them meet their own regulatory reporting obligations.

No personal information of the user of the site https://www.pellet-asc.fr/en/ is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of https://www.pellet-asc.fr/en/ and its rights would allow the transmission of said information to the eventual purchaser who would in turn be bound by the same obligation to retain and modify the data vis-à-vis the user of the site https://www.pellet-asc.fr/en/.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.pellet-asc.fr/en/ Uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, https://www.pellet-asc.fr/en/takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links "cookies" and web tags ("tags")

The site https://www.pellet-asc.fr/en/ contains a number of hypertext links to other sites, set up with the permission of https://www.pellet-asc.fr/en/. However, https://www.pellet-asc.fr/en/ does not have the possibility to verify the content of the sites visited in this way, and consequently assumes no responsibility for this fact.

Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. "COOKIES"

A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies are not likely to damage the User's terminal in any way.

https://www.pellet-asc.fr/en/ is likely to process the User's information concerning his visit to the Site, such as the pages viewed, the searches carried out. This information allows https://www.pellet-asc.fr/en/ to improve the content of the Site and the User's navigation.

As Cookies facilitate the browsing and/or provision of the services offered by the Site, the User can configure their browser so that it allows them to decide whether or not they wish to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved on his terminal. https://www.pellet-asc.fr/en/ informs the User that, in this case, not all the functionalities of their browser software may be available.

If the User refuses the recording of Cookies in his terminal or browser, or if the User deletes those stored there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when https://www.pellet-asc.fr/en/ or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings or the country from which the device appears to be connected to the Internet.

If applicable, https://www.pellet-asc.fr/en/ declines all responsibility for the consequences related to the degraded functioning of the Site and the services that may be offered by https://www.pellet-asc.fr/en/, resulting from (i) the User's refusal of Cookies (ii) the impossibility for https://www.pellet-asc.fr/en/ to save or consult the Cookies necessary for their operation as a result of the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can change his or her wishes in terms of Cookies.

At any time, the User may choose to express and modify his or her wishes regarding Cookies. https://www.pellet-asc.fr/en/ may also use the services of external service providers to assist in the collection and processing of the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Website of https://www.pellet-asc.fr/en/ or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of https://www.pellet-asc.fr/en/, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Website or the mobile application of the website. https://www.pellet-asc.fr/en/. At any time, the User may nevertheless revoke his or her consent to https://www.pellet-asc.fr/en/ deposits this type of cookie.

Article 9.2. INTERNET TAGS

https://www.pellet-asc.fr/en/ may occasionally use web beacons (also known as "tags", or action tags, single-pixel GIFs, clear GIFs, clear GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.

This technology allows https://www.pellet-asc.fr/en/ to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User's use of this Site.

The external service provider may collect information about visitors to the Site and other websites through these tags, and compile reports on Site activity for the attention of https://www.pellet-asc.fr/en/, and provide other services relating to the use of the same and the Internet.

10. Governing Law and Jurisdiction.

Any dispute in connection with the use of the site https://www.pellet-asc.fr/en/ is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is assigned to the competent courts of Lyon B 390 425 197