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Founded more than 100 years ago, Pellet ASC has established itself as a leading French manufacturer, specializing in the design and manufacture of sanitary equipment and accessories in the field of Comfort and Safety. Pellet embodies French excellence by combining innovation, artisanal know-how, and social and environmental commitment.
Pellet is dedicated to creating solutions that improve the daily lives of people with reduced mobility (PRM). Whether for residential spaces, healthcare facilities, or public spaces, the product offer combines functionality, aesthetics and sustainability. With more than 900 references available, Pellet offers one of the widest ranges of products on the market.
With a team of more than 30 sales agents covering the national territory and export, Pellet is committed to providing continuous support to its customers, from design to installation, while maintaining the highest quality standards, attested by obtaining ISO 9001 certification.
Pellet is proud to deliver more than 1.5 million products each year through a network of 1,500 points of sale, both in France and internationally. With a material park of 2,000 m², Pellet is able to respond reactively to the specific requests of its customers.
Customer satisfaction is at the heart of our strategy, guiding each of our actions on a daily basis. We firmly believe that innovation is the key to anticipating the expectations of our customers and users and we have chosen to manufacture the majority of our products in France to guarantee impeccable quality, but also to support the local economy.
Innovation
At Pellet, we are convinced that every new product launched on the market should bring real added value to our customers.
That's why we invest heavily in research and development to design modular, scalable and ergonomic solutions that adapt to everyone's needs.
Our products are designed to be easy to install, use and maintain, while offering a modern and aesthetic design.
Made in France
Choosing PELLET for your construction sites and fittings means choosing a 100% French manufacturer, recognized for its industrial know-how and its commitment to providing high quality products. It is at our production site in La Ricamarie (Loire) that we manufacture more than 85% of our products, using materials selected for their durability and resistance.
Each stage of manufacturing is rigorously controlled, thus guaranteeing reliable and high-performance products, capable of meeting the expectations of the most demanding customers.
At PELLET, we have built our reputation on the quality of our service, based on several key elements:
A customer service department that listens, dedicated to supporting and advising our customers in their technical choices, for solutions perfectly adapted to their needs.
Flexibility and responsiveness in production allowing us to meet the most diverse demands.
An optimised stock level and an efficient logistics service, guaranteeing very short delivery times with a service level of more than 95%.
Strong business relationships with our partners, based on integrity, exchange and accountability, strengthening a lasting climate of trust.
